Before placing an order

Policies for custom cookie orders.

Custom cookies are planned around your event date, theme, and design needs. These policies keep the ordering process clear and organized for Raysi's Cookies orders in Dallas, Texas and the surrounding DFW area.

Payment

Full payment is required to secure your custom cookie order. Orders are not confirmed until payment has been received.

Changes

Design changes may be limited after confirmation because supplies, colors, and production time are planned in advance for your date.

Pickup

Orders are prepared for the agreed pickup date and time in the Dallas, TX area. Please arrive on time so cookies stay fresh and protected.

Cancellations

Custom orders require planning and preparation. Cancellations may not be refundable once work has begun or supplies have been purchased.

Allergies

Cookies are made in a home-bakery style environment and may contain or come into contact with common allergens including wheat, dairy, eggs, and nuts.

Rush orders

Short-notice requests may be accepted depending on availability and design complexity. Email Raysiscookies@gmail.com to ask.

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